Forum › Forums › spacedesk Discussions › cannot detect server!

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  • May 20, 2023 at 8:46 pm #13091
    K1000
    Participant

    I have installed spacedesk on the windows 10 computer and on the iphone12 mobile. They are connected to the same network and I have given permission to access the private and public network from the firewall. But I keep getting the msn “cannot detect server!”

    May 22, 2023 at 5:25 am #13096
    spacedesk Christian
    Keymaster

    Hi @K1000,

    Could you please check the following:
    1. Check your WiFi router settings if it has client isolation enabled.
    This setting prevents direct communication between connected devices/computers.
    2. Do you have VPN (Virtual Private Network) active? If yes, please disable it.
    3. Check on your iOS Viewer Settings -> Privacy -> Local Network, if spacedesk is on the list and enabled?

    For assistance, please also refer to the Troubleshooting -> Network Connection chapter in the user manual https://forum.spacedesk.netuser-manual/#item_489.

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