Cannot detect Primary Machine

[nsyirah12]

My Samsung A7 lite cannot detect any primary machine from my HP laptop. I have checked the connection, I used the same hotspot. Plus, there is also no third party. Here is my diagnostics file regarding my laptop.

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[spacedesk Nicole]

Hi @nsyirah12,

Please refer to the Troubleshooting chapter of our documentation and check the topic, “Cannot discover Primary Machine” (https://forum.spacedesk.netuser-manual/#item_490). If this does not help, please try to switch the network profile to Private.

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