Forum Forums spacedesk Discussions Can not Install Spacedesk

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  • #11219

    I had spacedesk installed before but it suddenly stopped working, so I tried to update but got installation error. I then proceded to uninstall spacedesk and tryied to reistall but it stars downloading but near the end of the installation a message appears that says installation error.

    spacedesk Lea

    Hi @hector_jbpyahoo-com,
    For further analysis, could you please send us the following:
    – run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
    – spacedeskSetup.log file located in C:\Users\Public
    – file located in C:\Windows\INF

    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

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