Bought a commercial license, but still shows public

[wbhop]

Hi All,

Hope someone can help me.

I’m using Spacedesk on my laptop and google pixel tablet, it’s a work related laptop so I bought the commercial license. I bought the license on January 15, but it still shows the public version. I already uninstalled both the driver and viewer.

Not sure what I’m doing wrong..

Kind regards,

Wouter

[spacedesk Christian]

Hi @wbhop,
Could you please specify where you found the public version? It would be helpful if you could send us a screenshot of it too.

[wbhop]

Hi Christian,

Thanks for the quick reply, a screenshot of the Driver is connected to this post.

Attachments:

You must be logged in to view attached files.

[spacedesk Christian]

Hi @wbhop,
You are looking at the tray app. It doesn’t show your license status at all, this is a mistake and in the next version, it will be “License: Commercial and Non-Commercial”.

Your purchased license is for the Android viewer. To check your license:
-Connect your Android viewer to spacedesk Driver.
-Go to the spacedesk Driver Console.
-Click on the connected client under the “CONNECTIONS” tab.
-Look for “The license Type:”. “Commercial” means Licensed, while “Non-Commercial” means Free/Public version.
-If it says “Commercial”, your Android viewer is licensed.

Alternatively, you can check within the Android viewer too:
-Click on the menu.
-Select ‘Licensing’.
-Look for “License Issued”.

[wbhop]

Thanks for the explanation; it indeed shows a Commercial license.

[Author]

Posts