Forum Forums spacedesk Discussions Beta RC v1.0.70 does not install on Windows 10

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  • #23427
    gray.geistreich
    Participant

    Version failed to install on Windows 10:

    OS Name Microsoft Windows 10 Pro
    Version 10.0.19045 Build 19045 (22H2)
    NVIDIA GeForce RTX 4070 Ti Driver Version 31.0.15.3667 (536.99)
    Motherboard Gigabyte Technology Co., Ltd. Z590 GAMING X

    First fail happen on update from 1.0.44 version, then the previous version was fully uninstalled. Rebooted several times. Old version (1.0.44) installs without any problem (but the image is b/w because of deprecation). Is there the way to download newer but not the last version on Spacedesktop drivers?

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    #23436

    @gray-geistreich

    Are you upgrading from v1.0.44 to v1.0.70?
    Please try to uninstall first the old existing version that is installed on your primary Machine. You can do this via v1.0.44 msi installer (remove) or via the Control panel then try to install the latest spacedesk Windows Driver version.

    For further assistance, please refer to the chapters “UNINSTALL ON WINDOWS PRRIMARY MACHINE” paragraphs “Uninstall Using .Msi File” (https://manual.spacedesk.net/UninstallUsingMsiFile.html) and “Uninstall Using Windows Control Panel” (https://manual.spacedesk.net/UninstallUsingWindowsControlPane.html).

    #23452
    FrankBurnett
    Participant

    Hy there i can see your post and i have some suggestion

    Compatibility: Make sure that the software version you’re trying to install is compatible with your version of Windows. Sometimes, certain software versions may have specific requirements or dependencies.

    Driver Updates: Since you mentioned having an NVIDIA GeForce RTX 4070 Ti graphics card, ensure that your graphics driver is up to date. You can visit the NVIDIA website to download the latest driver for your graphics card.

    Run as Administrator: Try running the installer as an administrator. Right-click on the installer executable and select “Run as administrator.”

    Compatibility Mode: You can try running the installer in compatibility mode for an earlier version of Windows. Right-click on the installer, go to “Properties,” and navigate to the “Compatibility” tab.

    Thanks and regards
    FrankBurnett

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