Forum Forums spacedesk Discussions Что это за ошибка?

Viewing 3 posts - 1 through 2 (of 2 total)
  • Author
  • #7983

    Error Code: 1-2-0
    Error Info: 0-3-4
    Connected time: 00:00:01


    Sorry, I don’t know what it is either, can you share a picture of its error for me to see inat tv pro

    • This reply was modified 2 years, 2 months ago by GarrettPatton.
    spacedesk Lea

    Hi @hhh,
    Could you please send us the diagnostic logs for this issue?
    – open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
    – click the Diagnostics on the left side panel
    – if Debug View is not available, please click the download button first
    – switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
    – try to connect your viewer app and wait for the issue (error code) to happen
    – switch Diagnostic Collection OFF
    – click Save All Information button
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

Viewing 3 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.