Forum Forums spacedesk Discussions Выдаёт ошибку при скачивании драйвера

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  • #26460
    KiTRUS
    Participant

    Скачиваю драйвер идёт установка потом выскакивает ошибка по типу перезапустите и всё будет нормально НООООООООО после перезапуска всё так же

    #26461

    Hi @kitrus,
    for further analysis, please send us the following files:
    – spacedeskSetup.log file located in C:\Users\Public
    – setupapi.dev.log file located in C:\Windows\INF

    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    #26463
    KiTRUS
    Participant

    Вот

    #26467

    Hi @kitrus,
    Unfortunately, the file exceeds the allowed size.
    Could you maybe try to split the contents of the diagnostics into 2 folders and just upload 2 zipped folders?
    Or maybe upload the zip file in the dropbox or other file hosting services and just send us the download link.

    #26468
    KiTRUS
    Participant

    И вот

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    #26470
    KiTRUS
    Participant

    Вот тут

    #26471
    KiTRUS
    Participant
    #26472
    KiTRUS
    Participant

    Ну что?

    #26473

    Hi @kitrus,
    Could you please try the following suggestion:
    1. copy the msi and paste it to a different drive. e.g Local Disk (D:) then try to install it again.
    2. if the above suggestion doesn’t work, please try to install it in a different installation folder. Also, make sure not to put any spaces between the folder name.
    please refer to the attached screenshot

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    #26475
    KiTRUS
    Participant

    Проблема в том что у меня только диск C есть ещё варианты?

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