Forum Forums spacedesk Discussions Error 2-5 Display Off Reply To: Error 2-5 Display Off

spacedesk Lea

Hi @sermalfilms,

Thank you foe sending the diagnostic info.
Based on the logs, you have one of the incompatible software present in your primary machine – splashtop.
You have to uninstall its Virtual driver first before connecting to spacedesk.
Just open the splashtop Wired XDisplay Agent -> Advanced, then uninstall their virtual driver.