Reply To: Something strange

[spacedesk Lea]

Hi @fullychess,

Thank you very much for sending the diagnostic logs.
However, DebugView.log file is missing (which contains spacedesk server traces).
It seems that you did not download the DebugView before switching the Diagnostic ON.
Please follow the steps below:
– spacedesk Driver Console -> Diagnostics
– click the “Download” button beside DebugView
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app and wait for the disconnect issue
– switch Diagnostic Collection OFF
– click Save All Information button
Then send us again the updated diagnostic files.