Forum Forums spacedesk Discussions Fehler bei Installation unter WIN 10 64bit Reply To: Fehler bei Installation unter WIN 10 64bit

spacedesk Lea

Hi @tableter,
Thank you very much for sending the requested files.
However, the spacedeskSetup.log file is missing.
We have checked the file and unfortunately it does not contain spacedesk install traces.

Could you please send the following additional files:
– C:\Users\Public\spacedeskSetup.log file
– C:\WINDOWS\inf\ file
– spacedeskmsi_trace.txt (please follow the steps below on how to generate spacedeskmsi_trace.txt)

To generate spacedeskmsi_trace.txt:
– please download the here:
– extract the zip file
– copy the most recent spacedesk msi installer inside the folder, then click the get_trace.bat
– the script will prompt you to enter the msi file name then press enter
– it will run the spacedesk installer until you encounter the error
– then send the spacedeskmsi_trace.txt generated inside the folder