Forum › Forums › spacedesk Discussions › Having Trouble While Installing Space desk On Windows 10 › Reply To: Having Trouble While Installing Space desk On Windows 10
May 6, 2022 at 7:55 am
#7864
spacedesk Lea
Keymaster
Hi @keyshawnokon,
For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file (dxdiag.txt)
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF
– a screenshot of the error during installation
Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.