Forum Forums spacedesk Discussions My screen is still black when connected. Reply To: My screen is still black when connected.

#7842
spacedesk Lea
Keymaster

Hi @michal400,
Thanks for sending the new diagnostic logs, unfortunately the DebugView log file is missing.
Please click the Download button beside the DebugView first before switching the Diagnostic Collection ON.

if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app the shows black screen
– switch Diagnostic Collection OFF
– click Save All Information button