Forum › Forums › spacedesk Discussions › Installer Crashes Entire PC › Reply To: Installer Crashes Entire PC
April 27, 2022 at 4:41 am
#7734
spacedesk Lea
Keymaster
Hi @jsclemmons,
For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click “Save All Information”, save the output file (dxdiag.txt)
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF
– most recent dump file (*.dmp) of your BSOD with spacedesk which is located in C:\Windows\minidump folder.
Please save all the files in one folder then right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.