Forum › Forums › spacedesk Discussions › Spacedesk does not install the .exe › Reply To: Spacedesk does not install the .exe

April 25, 2022 at 2:42 am #7698
spacedesk Lea
Keymaster

Hi @undertaker555,

For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF

Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.