Reply To: ERROR DESCONNECTED

March 30, 2022 at 1:37 am #7113

Keymaster

Unfortunately the zip file you sent does not contain any spacedesk diagnostic logs.
The diagnostic steps above should generate a folder like this “2022-03-XX-XXXXXX-spacedeskRuntimeDiagnostics” and contains files such as spacedeskDiag.txt, spacedeskSetup.log, Debugview.log etc..

Could you please repeat the steps above and send us the correct diagnostic folder.
Thank you very much!