Forum › Forums › spacedesk Discussions › Can’t detect server › Reply To: Can’t detect server
March 30, 2022 at 1:23 am
#7110
spacedesk Renz
Keymaster
Hi @rmf,
Based on the logs you’ve sent, we saw that you have some antivirus software installed in your machine and that could be one of the reasons why your server can’t get detected by your viewer device. For further assistance, you can refer to the User Manual under section “Troubleshooting” -> “Network Connection” and see troubleshooting guide under “Step 2: third party firewall software.”
https://forum.spacedesk.netuser-manual/
May we ask what device you’re using as your viewer device? Also, may we request for the rest of the logs in your server machine?
Thank you!
- This reply was modified 2 years, 6 months ago by spacedesk Renz.
- This reply was modified 2 years, 6 months ago by spacedesk Renz.
- This reply was modified 2 years, 6 months ago by spacedesk Renz.