Forum Forums spacedesk Discussions Spacedesk driver console not working and “Connected – Display OFF” on Viewer Reply To: Spacedesk driver console not working and “Connected – Display OFF” on Viewer

#6967
spacedesk Lea
Keymaster

Hi @wulf,
Thank you very much for sending the diagnostic logs.

Upon checking the logs, we cannot find any indications that could cause a display off/black screen issue on spacedesk server.
Could you please check/verify the following:
1. Please check your display settings window if you can find a detached second display while viewer is showing display off.
2. Are you connecting over the wifi network? Is the connection fast/stable/reliable?
Maybe the network is slow and causes a delay in the transmission of screen update over the wireless network and you just have to wait for a while for the viewer to show the screen update?
3. Maybe something in your AMD Radeon software settings. Can you please check in your Radeon Software settings -> Preferences -> In-game overlay, if it’s disabled? OR maybe check the other Graphics settings.