Forum › Forums › spacedesk Discussions › Screen sharpness and quality changed after closing it for the first time › Reply To: Screen sharpness and quality changed after closing it for the first time
Is this only happening on spacedesk screen? Or also in your main monitor?
Could you please send us the diagnostic logs for this issue?
– open the spacedesk Driver Console -> Diagnostics in your primary machine
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON
– try to connect your viewer app and reproduce the issue
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.