Forum › Forums › spacedesk Discussions › Can’t use, niether update nor uninstall spacedesk › Reply To: Can’t use, niether update nor uninstall spacedesk

March 4, 2022 at 1:47 am #6706
spacedesk Lea
Keymaster

Hi @josemtoar,
For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF
Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.