Forum Forums spacedesk Discussions I need help, urgently! Reply To: I need help, urgently!

#6357
spacedesk Marcel
Keymaster

First we need to analyze if your problems could be related to spacedesk in any way at all (which is actually very unlikely). Please send us the following:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF

Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.