Forum Forums spacedesk Discussions Connected but black screen on Android viewer Reply To: Connected but black screen on Android viewer

spacedesk Lea

Hi @awm,
Thank you very much for sending the diagnostic information.

1. Please make sure BOTH sides are updated to new versions:
spacedesk Driver v1.0.31 On Windows 10 ( )
spacedesk Viewer v0.9.92 on Android (update from Google Play Store).

2. If the above doesn’t help, please update your AMD Radeon R6 graphics driver to newest version.
You can download the latest graphics driver installer from their website

3. If it still does not work, please send diagnostic information again.
Attention: The diagnostic information which you sent before was incomplete. Did you switch diagnostic mode to OFF before saving to file? Please make sure that a file named DebugView.log is present and included in the logfiles.