Forum › Forums › spacedesk Discussions › ERRA NA HORA DE INSTALAR › Reply To: ERRA NA HORA DE INSTALAR

January 5, 2022 at 9:23 am #5402
spacedesk Lea
Keymaster

Hi @marcelo-nogueira,

For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF

Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.