Forum › Forums › spacedesk Discussions › My tablet does not find my laptop › Reply To: My tablet does not find my laptop

October 28, 2021 at 3:02 am #4149
spacedesk Lea
Keymaster

Hi @billpo,

Are both laptop and tablet connected on the same local area network?
Do you maybe have VPN (Virtual Private Network) enabled?

For assistance Please refer to the Troubleshooting Network Connection chapter in our spacedesk user manual https://forum.spacedesk.netuser-manual/.

For further analysis, could you please send us the following info:
Primary Machine
– operating system (Windows 8.1/10)?
– graphics adapter (AMD/Intel/Nvidia)
– network connection type (wired/wireless/USB tethering/WiFi Direct)

Secondary Machine
– Viewer type (Android/iOS/Windows/HTML5)
– network connection type (wired/wireless/USB tethering/WiFi Direct)