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September 29, 2021 at 5:03 am #3514
spacedesk Lea
Keymaster

Hi @lizapena04,

Can you tell us your current firewall software name?

Could you also please send us the following info:
Primary Machine
– operating system (Windows 8.1/10)?
– graphics adapter (AMD/Intel/Nvidia)
– network connection type (wired/wireless/USB tethering/WiFi Direct)

Secondary Machine
– Viewer type (Android/iOS/Windows/HTML5)
– network connection type (wired/wireless/USB tethering/WiFi Direct)

  • This reply was modified 3 years, 3 months ago by spacedesk Lea.