Forum › Forums › spacedesk Discussions › Error during installation › Reply To: Error during installation

September 20, 2021 at 9:15 am #2338
spacedesk Lea
Keymaster

Hi @watchbird,
For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF

Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.