[Switchplay7149]

All right, thanks

[Switchplay7149]

… … can you delete the answer from me or the picture, you can see the IP of my WLAN router
I have not paid attention to that now

[Switchplay7149]

It worked! Thank you Lea for your support. I rarely contact the support when it comes to such things, as I can usually solve them myself. Sorry for the inconvenience, it took a long time xD

[Switchplay7149]

Okay, I’ve done it, Lea. Here is the zip file

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[Switchplay7149]

Ok, I have done that. When it was executed, after minutes I got this error message in German. It says that the system restore did not run successfully and the computer’s system files and settings were not changed, so it did not work. The details of the failure were that the file could not be extracted from the restore point and that there was an unknown error in the system restore. I searched for the error code (0x8007045b) and as a workaround they said to follow the steps on the page (https://learn.microsoft.com/de-de/troubleshoot/windows-client/backup-and-storage/system-restore-fail-error-0x8007045b) to restart Windows RE. This should fix the problem and I can run System Restore without any problems. However, I cannot get into the Recovery Environment. Have tried numerous methods (https://www.ubackup.com/windows-11/windows-11-recovery-environment.html) except the last two to get into RE, all of which have failed. Do you have any idea what I should do in the idea?

Translated with http://www.DeepL.com/Translator (free version)

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[Switchplay7149]

Ok, I have done that. When it was executed, after minutes I got this error message in German. It says that the system restore did not run successfully and the computer’s system files and settings were not changed, so it did not work. The details of the failure were that the file could not be extracted from the restore point and that there was an unknown error in the system restore. I searched for the error code (0x8007045b) and as a workaround they said to follow the steps on the page (https://learn.microsoft.com/de-de/troubleshoot/windows-client/backup-and-storage/system-restore-fail-error-0x8007045b) to restart Windows RE. This should fix the problem and I can run System Restore without any problems. However, I cannot get into the Recovery Environment. Have tried numerous methods (https://www.ubackup.com/windows-11/windows-11-recovery-environment.html) except the last two to get into RE, all of which have failed. Do you have any idea what I should do in the idea?

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[Switchplay7149]

*when I installed the Spacedesk DRIVER

[Switchplay7149]

Yes, it says when I installed the Spacedesk TREIBER. But I want to ask you again if this process does not affect the other programs, because I have unlocked an office program with an office license and it would otherwise be critical if suddenly the program disappears or otherwise.

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[Switchplay7149]

Here I put again a picture where it is written that „the configuration data for this product is corrupted“ and the spacedeskmsi_trace.txt

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[Switchplay7149]

Thanks, I got the email. When I downloaded it from Dropbox and started it said „The configuration data for this product is corrupted. Contact support.“ (windows error.png but in german) and I think I know what that might be. I have been desperately trying to uninstall the spacedesk driver via the registry editor as mentioned at the beginning. I deleted everything related to spacedesk in it. Is there maybe a way to restore it somehow, as with this I can most likely run the file without problems and initiate the uninstall.

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[Switchplay7149]

Where can I install it or where is it located bc I don’t have it in the directory Downloads. Also I don’t find Windows Settings -> Apps -> Installed apps the spacedesk Windows DRIVER.

[Switchplay7149]

Ok I followed your steps and I was told that you can not remove the old version (at least the spacedesk app). In addition, the program what you prescribed me reported that it could not remove it. I am sending you all the materials that came to me when I tried this. I am sending the new setupapi.dev_.log file just to be on the safe side. Can imagine that it can help you Lea.

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[Switchplay7149]

Here is the dev log document

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[Switchplay7149]

Currently its round about 30% Usage of memory usage

When I initially removed all the auto-start apps and restarted, I then started the file again. Same result. Also, according to your information, I only found one file named „setupapi.dev.log“.

[Switchplay7149]

Here is the .zip file spacedesk Lea

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