[donglee0612]

My tablet model is lenovo P12(TB370FU).
I have never used USB hub for the spacedesk usage.
Also, I have connected my tablet to both USB 2.0 and 3.0

[donglee0612]

I have reproduced it again after resetting the spacedesk. I have turned on the USB Cable Android option after connecting my tablet successfully to my computer. I have checked that my computer recognizes my tablet correctly, and was able to search through the tablet’s files via PC.
As soon as I turned on the option, the Tablet connection was disconnected and the same problem occurs again.
I attached the diagnostics below.

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[donglee0612]

Yes, I have reproduced it two times.
My tablet recognized that it was connected to PC, and the spacedesk pop up message appeared on my tablet.

[donglee0612]

Oh I’m sorry. I didn’t see the pop up message carefully enough. I ran it with the admin privilege to get the proper diagnostics result. I attached it below.

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[donglee0612]

I have tried all the possible USB control options including File Transfer. There are ‚File Transfer‘, ‚USB tethering‘, ‚MIDI‘, ‚PTP‘, and ‚Smart Connect‘.
I tried the exact same steps for the diagnostic collection and attached here.
I couldn’t find certain generated folder with that name format; therefore I have submitted the log file that has been downloaded with debug view zip files.
I also included entire downloaded files from diagnostic collection via following dropbox link.
https://www.dropbox.com/scl/fi/t3ugrz6zgyhmohpkzndch/2024-07-18-185900-spacedeskRuntimeDiagnostics.zip?rlkey=4qvvk1geovw9ktc53d9ojbw5n&st=db3pbi7f&dl=0

[donglee0612]

Im also encountering the same problem.
I have tried restarted my laptop and my tablet severl times.
I even restarted after switching the USB Cable Andriod option off and turning it back on.
Spacedesk still shows no sign of recognizing my tablet USB connection.
When I connect my tablet, it shows the popup notification saying „Open spacedesk to handle USB (spacedesk)?“ and after I press OK, there’s only black screen appears. While being that, my Spacedesk Driver Consol shows 0 connected USB device.
USB debugging is off on my tablet, my USB cable surely does work because I have been using the same cable for my USB tethering. Please help.

dropbox link for debugview:
https://www.dropbox.com/scl/fi/0g83z75u2fn73fo7dc7mk/debug.zip?rlkey=qs7qcrw6oafparkzzh8q0q4n8&st=xxxmucdr&dl=0

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