The specified account already exists

[lokki]

I deleted and reinstalled spacedesk, but when I tried to download this screen (The specified account already exists), how do I fix it?

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[spacedesk Lea]

Hi @lokki,

Can you please download the Microsoft Troubleshooter program here:
https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d

Run the “MicrosoftProgram_Install_and_Uninstall.meta.diagcab”, select Installing.
After that, please try again with the spacedesk driver installer.

[jza95]

I fixed the same problem on my PC. I went into Regedit and did a search for SPACEDESK. I deleted all entries that it found. Some it couldn’t delete and I left it. I rebooted my PC and I checked the control panel and Spacedesk is no longer there. I then installed a new version of Spacedesk and installed without an issue. Hope this helps.

[spacedesk Marcel]

Thank you very much for the information. Even though your manual registry removal seems to work on your machine, the officially suggested manual removal procedure is different. It is described in spacedesk instruction manual chapters „UNINSTALL ON WINDOWS PRRIMARY MACHINE“ paragraphs „Troubleshooting Uninstall“ ( https://manual.spacedesk.net/TroubleshootingUninstall.html ) and „Manual Uninstall“ ( https://manual.spacedesk.net/ManualUninstallTroubleshootingOn.html ).

[Autor]

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