Forum Foren spacedesk Discussions Spacedesk stopped working after 8month

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  • #27889
    Fredrik
    Teilnehmer

    Hi,

    It has worked really fine in almost 8 month. I have a plug in browser in „Modern Browser“ för Milestone Xprotect Smart Client. It stopped working. It does not work in MS Edge browser anymore.

    I can connect in both browsers, reach the meny settings, but no desktop picture from server PC. I have upgraded Spacedesk server to ver 2.1.21

    Both windows Defender is disabled. I run on a local ethernet, with dedicated IP adresses. I can ping the PC:s both ways. The Specedesk server says that it is connected.

    The PC client is a Windows 10, ver 21H1, with Edge version 127.0.2651.98

    Please se attached export config file from server program.

    Looking forward for help ASAP.

    Regards

    Fredrik from Sweden

    #27890
    Fredrik
    Teilnehmer

    Upload Error occured, Lets try again 🙂

    BR

    Fredrik

    #27896
    spacedesk Nicole
    Administrator

    Hi @fredrik,

    did you mean connecting spacedesk via the HTML5 viewer?
    Have you tried to clear the browser cache?
    Does the HTML5 viewer connect using a different browser?

    Please also check in Windows display settings of the primary machine if the display has been detached.
    If it is, set the display mode to extend or mirror/duplicate.

    #27908
    Fredrik
    Teilnehmer

    Hi again,

    Thanks for answer!
    I will test to clear the browser cache tomorrow (within 8 hours 🙂 )

    The primary machine has a working display, thats is ok.

    Now I have a zipped file attached for you to take a look at.

    Thanks in advance!

    Regards Fredrik

    • Diese Antwort wurde geändert vor 2 Monaten, 3 Wochen von Fredrik.
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    #27911
    spacedesk Nicole
    Administrator

    Hi @fredrik,

    I would like to clarify these statements:
    „Please also check in Windows display settings of the primary machine if the display has been detached.
    If it is, set the display mode to extend or mirror/duplicate.“
    -> Upon connecting the HTML5 viewer, do you see the spacedesk display in the Windows display settings of the primary machine?
    -> If it is detached, set the display mode to extend or mirror/duplicate.

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