Spacedesk does not install the .exe

[Undertaker555]

Hello.
Today I tried to install Spacedesk.

When I install, all looks fine, but then I saw that there was no tray icon.
After investigating, I found that the setup did not install the .exe into system32.

I tested it on another computer, and it works fine.
Why isn’t it working on my laptop? I really need this software soon..
I hope really much that we can fix it..

My laptop is Samsung Galaxy Book S.

Thank you for helping.

[spacedesk Lea]

Hi @undertaker555,

For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click „Save all information“ and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF

Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[Autor]

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