Forum Foren spacedesk Discussions Sonarpen makes Right Click Pop up

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  • #25230
    steamer
    Teilnehmer

    Everything Works Fine, but wehen i try to draw in small areas, the Sonarpen Opens the Right Click menue. The Same is,when i hold the pen at The Same Point. How to disable it?

    #25231
    steamer
    Teilnehmer

    I am using iPad Air 2 With win 11

    #25283
    spacedesk Christian
    Administrator

    Hi @steamer,
    What drawing app are you using?
    Does it happen with other apps?
    We tried reproducing this on our side but were unable to observe the same issue.
    If possible, can you also please send us a short video clip of this issue?

    #25284
    steamer
    Teilnehmer

    this was on my desktop. in photoshop is the same. and different apps. but not in windows paint.

    #25285
    steamer
    Teilnehmer

    here is the video example

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    #25287
    spacedesk Christian
    Administrator

    Hi @steamer,
    Thank you very much for sending the Video Clip.
    Based on the video, it looks like your SonarPen option is not Enabled in the iOS viewer settings.
    Could you please try navigating to settings (Gear icon at the bottom of viewer) > Input Device > click Pen icon at the bottom right) > Click „Configure SonarPen Stylus“ > Enable SonarPen.
    then see if the issue is still happening.

    #25288
    steamer
    Teilnehmer

    its the same. i thing its an ipad setting. just when i hold my finger at one spot its the same problem. i dont know where to set up in my ipad.

    #25290
    spacedesk Christian
    Administrator

    Hi @steamer,
    Did you make sure to click „save“ after making changes?
    Could you try disabling the touch screen control in the input device settings?

    #25292
    steamer
    Teilnehmer

    thats it! now it works! thank you very much!

    #25293
    spacedesk Christian
    Administrator

    Hi @steamer,
    Glad it worked out for you!
    We will now close this topic. In case you encounter any spacedesk-related issues, just let us know and we’ll be happy to assist you

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