My main monitor isn’t working

[riyal2k69]

Hi, I was using my laptop as my monitor with the help of spacedesk via ethernet cable. I bought a new monitor today and when I connect my pc to the monitor it shows no signal, I can only connect my pc to the laptop with spacedesk. Please help I’m panicking

[spacedesk Nicole]

Hi @riyal2k69,

have you tried to extend to this new monitor?
Display modes e.g. mirror or extend can be switched using Windows display settings or display switch (Win+P).
For reference, please see the following topics of our user manual:
– Desktop Extension or Desktop Duplication (mirror) Settings in Display Control Panel
(https://manual.spacedesk.net/DesktopExtensionorDesktopDuplica.html)
– Desktop Extension or Desktop Duplication (mirror) Settings in Display Switch
(https://manual.spacedesk.net/DesktopExtensionorDesktopDuplic1.html)

• Diese Antwort wurde geändert vor 3 Monaten, 1 Woche von spacedesk Nicole.

[riyal2k69]

I’ve tried everything, in display settings it shows „cannot detect any new display“. I’m only able to use my system on spacedesk but not on my monitor.

[spacedesk Nicole]

Hi @riyal2k69,

the issue seems to be a hardware issue and not related to spacedesk.
Is the new monitor a regular monitor or an Android TV?

[riyal2k69]

Hey can I contact you on a live chat or something like that?
Also I just got a brand new monitor yesterday, it’s working fine, I suspect my GPU’s HDMI port now. I’ve ordered a Display port cable.

[spacedesk Nicole]

Hi @riyal2k69,

the issue does not seem to be related to spacedesk anymore.

[riyal2k69]

I’ve seen an another user having a similar problem like this posted on reddit.

[Autor]

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