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  • August 31, 2024 um 3:41 pm Uhr #28063
    robcres
    Teilnehmer

    I have a MS Surface (client) connected to a LG Gram with Windows 11
    Android Clients works ok, but in Surface the mouse froze every 15 seconds aprox.
    The keyboard also froze
    Can you help me ?
    Windows Viewer v 0.9.45 (BETA)
    Windows Server
    Windows Driver version 2.1.22

    September 2, 2024 um 9:24 am Uhr #28073
    spacedesk Renz
    Administrator

    Hi @robcres,

    It is possible that your connection might be affecting the performance of the viewer in your Surface Tablet. Is your screen also freezing or stuttering? You may refer to the Performance Tuning section in the User Manual to further improve your viewer’s performance. You can also try the Spacedesk Viewer in the Microsoft Store for better performance.

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