Forum Foren spacedesk Discussions Installer Crashes Entire PC 2

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  • #13023
    keeg1483j
    Teilnehmer

    I have the same problem with crashes. I tried to delete spacedesk entries in registry but even with administrator access I can’t delete them. I have the latest display drivers from nvidia. I have the nvidia gforce gt710 driver version 30.0.14.7430 2/24/2023. I have 3 screens trying to run 4. my email is [email removed by Admin]

    • Dieses Thema wurde geändert vor 1 Jahr, 4 Monaten von spacedesk Lea.
    • Dieses Thema wurde geändert vor 1 Jahr, 4 Monaten von spacedesk Lea.
    #13024
    keeg1483j
    Teilnehmer

    I tried your latest version and it still crashed

    #13029
    spacedesk Lea
    Administrator

    Hi @keeg1483j,

    For clarification, did you get blue screen of death (BSOD) crash during spacedesk installation? or upon viewer connect?

    For further analysis, could you please send us the following:
    – run dxdiag.exe on your primary machine, click „Save All Information“, save the output file (dxdiag.txt)
    – most recent dump file (*.dmp) of your BSOD with spacedesk which is located in C:\Windows\minidump folder.
    – spacedeskSetup.log file located in C:\Users\Public
    – setupapi.dev.log file located in C:\Windows\INF

    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    By the way, we moved your post to a separate topic to avoid confusion.

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