Forum › Foren › spacedesk Discussions › Installation error

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  • Oktober 29, 2022 um 6:24 pm Uhr #9485
    MakeUFeelMoe
    Teilnehmer

    Hi, I am having trouble installing spacedesk.
    As I’m finishing the installation process I get an error message.

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    November 2, 2022 um 4:48 am Uhr #9504
    spacedesk Lea
    Administrator

    Hi @makeufeelmoe,

    For further analysis, could you please send us the following:
    – run dxdiag.exe on your primary machine, click „Save all information“ and send us the output file
    – spacedeskSetup.log file located in C:\Users\Public
    – setupapi.dev.log file located in C:\Windows\INF

    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

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