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  • August 30, 2021 um 12:47 pm Uhr #2095
    MarcioRamos
    Teilnehmer

    I can’t install on the Windows 10, I got erro.

    August 30, 2021 um 12:51 pm Uhr #2096
    MarcioRamos
    Teilnehmer

    I can’t install on the Windows 10, I got error.

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    August 31, 2021 um 1:10 am Uhr #2101
    spacedesk Lea
    Administrator

    Hi @marcioramos,
    For further analysis, could you please send us the following:
    – run dxdiag.exe on your primary machine, click „Save all information“ and send us the output file
    – spacedeskSetup.log file located in C:\Users\Public
    – setupapi.dev.log file located in C:\Windows\INF

    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

    August 31, 2021 um 1:34 pm Uhr #2109
    MarcioRamos
    Teilnehmer

    Dear all,

    Please, find in attachment the requested files.

    Regards,

    Marcio Ramos

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    September 1, 2021 um 1:48 am Uhr #2121
    spacedesk Lea
    Administrator

    Hi @marcioramos,
    Thanks for sending the requested logs.
    It seems that you are installing an outdated spacedesk Driver (v0.9.33).
    Please try to install our most recent spacedesk Driver v1.0.12 available on our website https://forum.spacedesk.net.

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