Forum Foren spacedesk Discussions Install errors

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  • #23537
    minigamer
    Teilnehmer

    Every time I try to update, I get an error, so I uninstall and try to reinstall getting the same errors.

    #23538
    spacedesk Christian
    Administrator

    Hi @minigamer,

    Can you tell us what error the installer is displaying? Could you provide screenshots of the error messages?

    Additionally, could you please resend the spacedeskSetup.log along with the following:
    – run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
    – setupapi.dev.log file located in C:\Windows\INF

    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

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