Forum Foren spacedesk Discussions I cannot connect my phone

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  • #6956
    Omega087
    Teilnehmer

    I am unable to connect my phone to my pc I had multiple friends try to help I was the only one who couldn’t connect

    #6964
    spacedesk Lea
    Administrator

    Hi @omega087,

    Can you further describe the problem?
    Viewer cannot discover? Did you get an error code upon connect?
    For assistance, please also check the Troubleshooting chapter in the user manual.
    https://forum.spacedesk.netuser-manual/

    If the troubleshooting did not help, please open the spacedesk Driver Console in your primary machine, click Diagnostics -> Save All Information.
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

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