Forum Foren spacedesk Discussions Connected-DİSPLAY OFF ERROR

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  • #3667
    spacedesk Lea
    Administrator

    Hi @ahmetzkan,
    Please make sure to update to latest version of spacedesk Android Viewer app (v0.9.80) it has a bug fix for the app crash observed on previous version.

    Without Twomon and Videowall disabled, could you please send us again an updated diagnostic logs?

    #3705
    mep011
    Teilnehmer

    Hi Lea,

    I downloaded the latest update that was available today and it worked.

    Thanks

    #3708
    Ahmetzkan
    Teilnehmer

    ı installed last version.I connect now still trying.

    #3812
    downstairsflier
    Teilnehmer

    I too am having the same issue, downloaded the newest update and still after a minute or two, Connected- display off error

    #3814
    downstairsflier
    Teilnehmer

    See attached, thanks

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    #3816
    downstairsflier
    Teilnehmer

    I also went ahead and ran the diagnostic program, here is the zip file. I have noticed something- when my screens stop working and the error-display off pops up, a program on my laptop stops- this program uses the same wifi and runs through a program on my desktop…one is a client, the other is a host… I got to think the two events are related since they have that in common and happen at the exact same time. Thanks!

    • Diese Antwort wurde geändert vor 2 Jahren, 4 Monaten von downstairsflier.
    • Diese Antwort wurde geändert vor 2 Jahren, 4 Monaten von downstairsflier.
    #3819
    downstairsflier
    Teilnehmer

    trying to upload again….

    #3830
    downstairsflier
    Teilnehmer

    After running some tests and not starting some of the other programs, I have been able to figue out what was causing the issue, no support is needed at this time, thanks.

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