Forum › Foren › spacedesk Discussions › Connected – display off

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  • September 24, 2021 um 8:23 pm Uhr #3446
    kjstech
    Teilnehmer

    I have been using space desk for some time but the last two days I can’t get my old windows 10 computer to connect to my work PC anymore. It just says Connected – Display Off. On the work computer (server) it shows the 3 locally connected displays and I can’t get the 4th one to show up anymore.

    Not sure why it just says Connected – Display off. Nothing I can do gets it working. I’m already on Extend.

    September 27, 2021 um 1:16 am Uhr #3469
    spacedesk Lea
    Administrator

    Hi @kjstech,
    Did you notice any error notification on primary machine?
    Do you maybe have splashtop software installed on your primary machine?
    If yes, just uninstall the „Virtual Display driver“ on Splashtop Wired XDisplay Agent window -> Advanced option.

    September 30, 2021 um 9:14 am Uhr #3543
    spacedesk Lea
    Administrator

    Hi @kjstech,
    Could you please try our most recent spacedesk Driver v1.0.16 that we just released on our website https://forum.spacedesk.net.
    We have a potential bug fix for the Display Off issue.

    Looking forward to your feedback.

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