Forum Foren spacedesk Discussions Bought a commercial license, but still shows public

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  • #25579
    wbhop
    Teilnehmer

    Hi All,

    Hope someone can help me.

    I’m using Spacedesk on my laptop and google pixel tablet, it’s a work related laptop so I bought the commercial license. I bought the license on January 15, but it still shows the public version. I already uninstalled both the driver and viewer.

    Not sure what I’m doing wrong..

    Kind regards,

    Wouter

    #25580
    spacedesk Christian
    Administrator

    Hi @wbhop,
    Could you please specify where you found the public version? It would be helpful if you could send us a screenshot of it too.

    #25581
    wbhop
    Teilnehmer

    Hi Christian,

    Thanks for the quick reply, a screenshot of the Driver is connected to this post.

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    #25585
    spacedesk Christian
    Administrator

    Hi @wbhop,
    You are looking at the tray app. It doesn’t show your license status at all, this is a mistake and in the next version, it will be “License: Commercial and Non-Commercial”.

    Your purchased license is for the Android viewer. To check your license:
    -Connect your Android viewer to spacedesk Driver.
    -Go to the spacedesk Driver Console.
    -Click on the connected client under the “CONNECTIONS” tab.
    -Look for “The license Type:”. “Commercial” means Licensed, while “Non-Commercial” means Free/Public version.
    -If it says “Commercial”, your Android viewer is licensed.

    Alternatively, you can check within the Android viewer too:
    -Click on the menu.
    -Select ‘Licensing’.
    -Look for “License Issued”.

    #25587
    wbhop
    Teilnehmer

    Thanks for the explanation; it indeed shows a Commercial license.

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