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[spacedesk Lea]

Hi @shodan,

Thank you very much for the feedback.

1. Coming out of fullscreen
We will try to reproduce it, but so far it’s not yet happening on our side. Maybe keeping the client monitor active to prevent monitor sleep can already help avoid this, please check #2.

2. To keep the client monitor active while server is on PC sleep, just activate it in the spacedesk UWP viewer Settings -> Display -> Keep display on.

3. To start spacedek UWP Viewer automatically during Windows Start-up, we suggest the following steps:
– run „shell:appsFolder“ then find spacedesk VIEWER
– right-click the spacedesk VIEWER -> Create shortcut
– the shortcut file will be created on the Desktop
– run „shell:startup“, then copy/move the „spacedesk VIEWER – Shortcut“ file from Desktop to the Startup folder.
(just copy-paste another shortcut file with different name so that it will start two UWP viewer instance upon start up)
PS: As for the position of each viewer instance, we don’t know if it’s possible to specify the position for each instance, maybe you have to create a simple program for it.

[chris-j]

I had this exact error message appear on the Fire tablet, trying to connect (for the first time) to a Windows 7 64-bit laptop (I installed the Windows 8.1 software).

On the laptop, the error message said „MCT Driver detected – incompatible display driver“. Supposedly there is a „Spacedesk Driver Console“ that will allow you to find and remove any incompatible drivers, but I could not find that software anywhere. The only program that installed on my laptop was the basic „Spacedesk Server“ software.

So, I gave up and uninstalled Spacedeck from the laptop. But then I saw in the list of programs to uninstall, something called „Trigger External Graphics Family“ from MCT Corp. That was the name from the error message. I uninstalled that Trigger software, reinstalled Spacedeck, and it works fine.

I found online discussion of possible problems with uninstalling Trigger External Graphics Family, but solutions were available and in any case those problems (trouble with Microsoft Word and Excel) did not happen on my laptop. „Trigger“ was apparently auto-installed at some point for another external monitor or projector, no longer needed I guess.

[shodan]

Currently using Spacedesk viewer X86/UWP version 0.0.23.0
Works great, but it often switches from fullscreen to maximized windows upon various screen related events.

In particular, if other screens change resolution or if the computer goes to sleep.

This does not happen all the time. I would say once out of 3 or 4 times.

NOTE : This might not have anything to do with it but, I run two instances of spacedesk viewer on the same windows PC each on their own screen.

Full setup is as follow

Spacedesk server is running on windows PC with one monitor attached (1920×1080)

I have four screens in total
2x 1680×1050 screens running on android on a ARM based SBC
and 2x 1680×1050 more screens running off another windows x86 PC running uwp spacedesk viewer

The android viewer does not ever have the „coming out of fullscreen“ problem

A few more observations

When the server PC goes to sleep, the android screens remains turned on and display bouncing disconned message
The windows PC running viewer, eventually goes to sleep, but does not wake up when the server PC wakes up.
However, manually waking up the viewer PC, it will reconnect, the viewers are still in the right location, just sometimes not fullscreen anymore.

If the windows viewer PC is reset, I have autologin enabled, however I have not found out how to automatically start two instances of the spacedesk viewer and each put them in fullscreen and each in their proper screen. But over all it works great and is very usable

Here is a picture of my setup

[Qi]

When I installed the server, he told me that the installation failed

[Matt]

Hi, in case you want to try the Android Debug Bridge Cable connection, just follow the steps below:
1. Connect your android device via USB and enable the USB debugging in the Developer options on your Android System settings.
2. Download Android SDK platform tools on your primary machine, then extract it.
https://developer.android.com/studio/releases/platform-tools
3. Open command prompt on the primary machine, change the directory to your android SDK platform tools folder, then type the command: adb.exe reverse tcp:28252 tcp:28252
4. On your Android device, open the spacedesk Viewer app, and make sure to disable the auto-discovery by unchecking the LAN/WiFi box below.
5. Click the + button, then try to connect to 127.0.0.1 IP address.

[TymoPs]

Primary Machine
– operating system Windows 10
– graphics adapter AMD
– network connection type wired (ethernet)

Secondary Machine
– Viewer type Windows
– network connection type wired

[spacedesk Lea]

Hi @aragubas,
Thank you very much for reporting this issue.
We checked this issue on our side but so far we cannot reproduce it.

Could you please send us the following for further analysis:
1. spacedesk diagnostics logs
– On primary machine, open the spacedesk Driver Console app -> Diagnostics.
– Click DebugView download button first (if not yet available)
– click Diagnostics ON
– Connect spacedesk Viewer and recreate the touch issue
– click Diagnostics OFF
– click „Save All Information“
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

2. Can you please also tell us the current Android version of your Samsung Galaxy Tab 3 Lite (SM-T110) device?

3. Only if possible, can you please also send us the screen recording of this issue?

[spacedesk Lea]

Hi @freemoongba,
We have sent the spacedesk Driver BETA 1.0.10 msi installer to your registered email address, please check.

[juniorloco]

Vulnerabilities
44676 – SMB Insecurely Configured Service-
Synopsis
At least one insecurely configured Windows service on the remote host is affected by a privilege escalation vulnerability.
Description
At least one insecurely configured Windows service was detected on the remote host. Unprivileged users can modify the properties of these affected services, allowing an unprivileged, local attacker to execute arbitrary code or commands as SYSTEM.

Nessus checked if any of the following groups have permissions to modify executable files that are started by Windows services :

– Everyone
– Users
– Domain Users
– Authenticated Users
See Also
https://docs.microsoft.com/en-us/windows/desktop/Services/service-security-and-access-rights
Solution
Ensure the groups listed above do not have ChangeConf, WDac, or WOwn permissions. Refer to the Microsoft documentation for more information.
Risk Factor
High
CVSS v3.0 Base Score
7.8 (CVSS:3.0/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H)
CVSS v2.0 Base Score
7.2 (CVSS2#AV:L/AC:L/Au:N/C:C/I:C/A:C)
References
XREF IAVT:0001-T-0753
Plugin Information
Published: 2010/02/22, Modified: 2022/02/02
Plugin Output
tcp/445/cifs

The following service has insecure group permissions:

spacedeskService (spacedeskService) :
– Everyone: DC, WD, WO

[spacedesk Renz]

Hi @zxxd1527,

For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF
Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

Thank you!

[Matt]

Oh @aragubas, I didn’t know that. Though my tablets are running Android 10, so that wasn’t a problem for me. Thanks

[aragubas]

I’m having a weird issue with touch support, when i tap the screen once it doesn’t register, but after tapping it again it does register, if i tap 2 times after that it doesn’t register touch and the cycle continues;

The viewer device is a Samsung Galaxy Tab 3 Lite (SM-T110). it seems like this is some sort of palm-rejection or something, i really wanna have proper touch support to control my stuff without having to tap 9999 times.

[aragubas]

I’m trying to use my old Samsung Galaxy Tab 3 Lite (SM-T110) as a second monitor for my computer to increase my productivity. I have tried using wifi connection for that but its too slow and unstable to be useable, so i found a way to use USB Tethering to connect my tablet to my computer. It worked, pinging the interface gives me <1MS delay, spacedesk is noticeable faster and responsive, but there is still a noticeable lag and the video feed just freezes from time to time. Reducing quality and framerate seems to give similar results;

What can i do to have lower lantency or don’t that these lag spikes. If its possible to remove the lagspikes i will be already satisfied.

[TymoPs]

The title says it all, Im on windows 10 everything istalled as it should but I realized that its the wrong version when the secondary machine (laptop) didn’t find my server (PC)

[Looping]

Hi,

thanks for your answer and the advice, I will try it out.

Another Error that happened to me today, is it the same reason?
The Error Code is:
2-5-6-5-4-5-6-5-6-5-4-5-6-5-6
and the Error Info is:
0-5-8-9-10-5-8-9-8-9-10-5-8-9-8

I attached a new .zip-file again.

Best regards

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[spacedesk Renz]

Hi @gdma1956,

For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF
Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

• Diese Antwort wurde geändert vor 2 Jahren, 7 Monaten von spacedesk Renz.

[gdma1956]

Hi, my name is roger, I want to use your developed tools for screen mirror.
Try many times still fail install on my win 10(Home 64bit version, 1809 OS build 17763.1039)
this is my download package : spacedesk_driver_Win_10_64_v1035_BETA
how to solved this problem ?

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[spacedesk Lea]

Hi @matt,
Can you further describe when you said USB tethering sometimes doesn’t work?
Is the private network cannot establish over USB tethering?
You can easily check in the spacedesk Driver Console -> Network -> Adapter Interface, if the Remote NDIS Adapter is active (this is the network adapter for USB tethering network).

As for the „Connected no internet“ in hotspot setup, this is still good since spacedesk does not require internet connection, it only needs to be connected to a local area network.

In case you want to try the Android Debug Bridge Cable connection, just follow the steps below:
1. Connect your android device via USB and enable the USB debugging in the Developer options on your Android System settings.
2. Download Android SDK platform tools on your primary machine, then extract it.
https://developer.android.com/studio/releases/platform-tools
3. Open command prompt on the primary machine, change the directory to your android SDK platform tools folder, then type the command: adb.exe reverse tcp:28252 tcp:28252
4. On your Android device, open the spacedesk Viewer app, and make sure to disable the auto-discovery by unchecking the LAN/WiFi box below.
5. Click the + button, then try to connect to 127.0.0.1 IP address.

• Diese Antwort wurde geändert vor 2 Jahren, 7 Monaten von spacedesk Lea.

[spacedesk Lea]

Hi @wastanley,
I assume your primary machine is either Windows 7 or 8.1, right?
FYI: spacedesk Driver Console window -> Diagnostics is only available for Windows 10/11 primary machine.

To get the diagnostic logs for Windows7/8.1 machine, please download the spacedesk diagnostic script here, then extract it.
https://www.dropbox.com/s/d8w439rp66vqbr1/2022_spacedeskDiagnosticTool_Legacy.zip?dl=0

Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator.
This script will start a debug view app to capture spacedesk debug traces. If there’s a pop-up message from DebugView, just press „Agree“ to proceed.

On step 4 it will prompt you to reproduce the issue (by connecting the viewer app and wait for the issue to happen), make sure to do this before pressing any key to continue.

After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

[wastanley]

I re-installed Spacedesk and now I’m running version 1.0.35. I am, however, getting the same error.

I’m not sure what you mean about the diagnostics. On the main computer with the driver console, there is a dialog box that only has a Settings option in the top left. When I select that, I can toggle the function ON and OFF or choose Windows Display Control Panel…, Clear All Display Settings, or Hide taskbar icon.

Where would I find the diagnostic option?

[brickoneil]

Downloded driver for primary computer, an Asus 2N1, and the app for my kindle fire with the intention of having a second screen to send another app, like an email client or browser for research, not a duplicate/mirror of my primary computer screen. Is Spacedesk capable of that?

[andy]

I can’t reproduce the problem. I completely uninstalled and reinstalled both applications and updated the android client with the latest version that just came out. I now have SpaceDesk server 1.0.35 running and everything appears fine. I used to get a BEX crash for the Xencelabs driver application, see attachment, but for the first time in weeks that didn’t happen now. I have attached an image of the Xencelabds driver application’s program folder as well with files. It uses some sort of QT interface toolkit. Just curious if you have any ideas of what might have caused the crashes.

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[spacedesk Lea]

Hi @swedcap,
Please try the most recent spacedesk Driver v1.0.35 which is available on the website https://forum.spacedesk.netuser-manual/.
If problem still persist, can you further describe the problem on your side?
Is it a discovery issue? Error code upon connect? Display Off?

For assistance, please also check Troubleshooting chapter in the user manual https://forum.spacedesk.netuser-manual/.

PS: We moved your post to a new topic to avoid confusion.

• Diese Antwort wurde geändert vor 2 Jahren, 7 Monaten von spacedesk Lea.

[spacedesk Lea]

Hi @maicha,
We sent you the old msi version 1.0.9 to your registered email address. Please check.

[spacedesk Lea]

Hi @kdb13,
spacedesk is currently using JPEG Image compression and it’s a lossy compression which means that the quality of image will be reduced after compression.

[andy]

After doing some test the problems occur all the way back to version 1.0.12 that’s the earliest version I had downloaded.

[Elina_Yi]

Hi there,

My company is interested in using the Display Driver SDK for Windows (https://forum.spacedesk.netproducts/display-driver-sdk-software-development-kit-for-windows).

It would be helpful if you could provide us with the following information：
-how to buy the SDK license
-pricing and licensing terms
-how to download a trial version for technical assessment.

Attached with my email address: elina_yi@163.com
looking forward to hear from you soon
with regards

Thank you.

[andy]

The first time I noticed any problems were with version 1.0.34.
Anders

[spacedesk Marcel]

You said „It used to work earlier“. How much earlier was that?
Earlier than October 2021 when spacedesk Android client started supporting multitouch?
Earlier than March 2021 when spacedesk Android client started to support pressure sensitive stylus pen?

[tipek360]

Here you have a link for that older version from which you are trying to upgrade to 1.0.35 based on what I read there is or was some bug in the installer that it needed older installer to uninstall the older version and installer newer one. So if it asks again for file „spacedesk_driver_Win_10_64_v109_BETA.msi“ download the older installer of the version you are trying to replace. I’m including you official link to that older installer so it can uninstall that older version https://spacedesk.net/downloads/spacedesk_driver_Win_10_64_v109_BETA.msi

[spacedesk Marcel]

spacedesk Viewer for Windows 10 (Microsoft Store) and Viewer for Windows 7 (Desktop) do not support local host.
There are no plans to do so in the future.

[maicha]

Hello, can someone help me?
I’m having trouble getting this error when I try to install your app.

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[mrsecmac]

Hi there ı really love to use spacedesk but ı lost my msi. Can you send me an older version. Maybe 1 year ago version?
I will be waiting for your answer. Thanks 😀

[tipek360]

I wouldn’t mind if 16:9 resolutions would just have black bars so the image is not stretched that’s how it behaves when spacedesk server software is running on Windows 10. BTW my iPads native resolution is 2360×1640 and acording to Aspect Ratio Calculator it has 59:41 aspect ratio.

[tipek360]

Yes, it’s still stretched, just tested it with 1920×1200.

[spacedesk Lea]

Can you try with other marked custom resolution (e.g. 1600×1200, is it marked?)

[tipek360]

@lea Yes, 1920×1080 was marked. As I already said I this looks like some kind of conflict between Windows 11 and Spacedesk, because on Windows 10 it was working just fine, I even tried it one more on computer with Windows 10 before posting this issue since it was working fine with Windows 10 i then tried it once more on Windows 11 and you guessed it image was stretched again.

[spacedesk Lea]

Hi @tipek360,
I see..
Did you check if the 1920×1080 in the custom resolution list has * marked on it?
If it’s not marked, then this resolution does not match the iPad screen’s aspect ratio and will result to stretched screen.

[spacedesk Lea]

Hi @natanrufino,
Thank you very much for sending the requested files.

It seems that uninstalling the old spacedesk HID driver is hanging.
This is a known issue in our older version, as a work around, please try to manually uninstall the old spacedesk Driver version on your primary machine before installing the latest version 1035.

For assistance, please check Uninstall on Windows Primary Machine -> Manual Uninstall (Troubleshooting Only) chapter in the user manual. https://forum.spacedesk.netuser-manual/#item_518
PS: Please make sure you do the Step 4: Uninstall spacedesk virtual HID Device (for Windows 10 only).

By the way, before you uninstall manually, could you please tell us the old version currently installed on your primary machine?

[spacedesk Lea]

Hi @tipek360,
In case of mirroring your primary monitor to spacedesk viewer, you can try this on your spacedesk iOS Viewer Settings -> Resolution, enable the „Use custom resolution“ and select 1920×1080, then disable the „Use native iOS device resolution“.

[spacedesk Lea]

Hi @swider1337,
Thank you very much for sending the diagnostic logs.
Based on the logs you have McAfee Firewall software on your primary machine.
Please make sure that you add „C:\Windows\system32\spacedeskService.exe“ in the exception list of your McAfee Firewall settings to allow incoming and outgoing connection on both Private/Public network profile.

[Swider1337]

English: Hello, I am sending diagnostics.
My operating system on Windows 10 Spacedesk Viewer Windows 10 and wired network type

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[Swider1337]

witam przesyłam diagnostykę.
Mój system operacyjny to Windows 10 Spacedesk Viewer Windows 10 i przewodowy typ siec

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[Eax]

I’m using Windows 10 Microsoft Store . Just tried viewer for windows 7 and it’s showing the same error. I attached a screen shot of that error . Any other viewers are not possible because i want to interact with extended virtual screen on host PC via client on host PC . Only viewer that works in the web one

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[spacedesk Lea]

Hi @downstairsflier,

This looks like a network connection lost, and there’s nothing we can do to fix your network.
We will release a new spacedesk Driver (v1035) in the next few days and you can try the suggested workaround below to hopefully prevent the sudden disconnection issue (during network drop out)
– enable Auto-reconnect on your spacedesk viewer app settings
– set a disconnect delay for a specific period of time, enough so that the spacedesk server will not disconnect the viewer app immediately (upon network drop) and by the time the network connection resumes the spacedesk display remains connected.
To set the disconnect delay, just run the spacedesk Driver Console -> Control -> Configuration.

[spacedesk Marcel]

Thank you very much for your input.
Which spacedesk Viewer (client app) platform are you using? Android, iOS, Windows 10 (Microsoft Store) or Windows 7 (Desktop)? Please let us know so we can inspect the problems which you are mentioning.
Can you try a different spacedesk Viewer platform? Maybe another one (Android, iOS, Windows Store or Windows Desktop) works better for your needs? In case it does, please also let us know.

[FlorisVerhoeven]

Hello,

I have exactly the same issue. Running the driver on Windows 10 and trying to use a Google TV as a second extended monitor. It will only allow me to set 1920×1080 as a maximum as a toast message shows me that’s the native resolution. The TV itself however is 4K UHD.

Kr,

Floris

[Avan]

I also met with some terrible situation. I have installed the latest version of Spacedesk for windows 10 one day ago and during its installation mp screen went black. When it came back, I found Disk D was almost cleared. I was terrified and I uninstall spacedesk immediately. I lost more than 200G data. These files are my important experiment materials and results, without them I can’t continue my research. I have tried to recover my data by some data recovery softwares, but the data recovered were almost broken, I can’t open it again. Hope for some help!

[el_viejo]

i just did install 1.0.34 over 1.0.33 and got a bsod (see attached screenshot). after reboot i started the installation all over again and it went through the installation process without errors. so everything is fine but just to let you know.

if you need further information i.e. log files you are welcome.

thanks a lot for this great tool.

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[spacedesk Lea]

Hi @ifen,

We have a previous spacedesk users that verified that MS Flight Simulator does NOT support/recognize touchscreen input.
And according to that user, it can only recognize mouse input from a remote display.

We can only suggest either of the following:
1. Use mouse touch which automatically activates on your second viewer connection.
Current spacedesk’s touchscreen only supports in first spacedesk display, so on your first viewer app just activate touch screen first, then connect a second viewer app where you can move your flight simulator app and try to send the mouse touch input from there.

2. Select relative touch input in your viewer app settings (the touch input will behave as mouse pad for your primary machine).