Forum › Foren › spacedesk Discussions › Installation failed › Antwort auf: Installation failed

April 28, 2022 um 5:06 am Uhr #7746
spacedesk Renz
Administrator

Hi @ange_laco,

For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF
Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply. Thank you!