Forum › Foren › spacedesk Discussions › Problem Installation › Antwort auf: Problem Installation

April 22, 2022 um 1:20 am Uhr #7675
spacedesk Lea
Administrator

Hi @vincent85,

Thank you very much for sending the requested files.

It seems that the previous spacedesk uninstallation is hanging, specifically during spacedesk virtual HID driver unintallation.
Please try to uninstall the previous spacedesk Driver manually by following the instruction in the Uninstallation on Windows Primary Machine -> Manual Uninstall (Troubleshooting Only) chapter in the user manual https://forum.spacedesk.netuser-manual/.
Especially Step 4: Uninstall spacedesk virtual HID Device.