Forum › Foren › spacedesk Discussions › Problem Installation › Antwort auf: Problem Installation

April 18, 2022 um 1:08 am Uhr #7638
spacedesk Lea
Administrator

Hi @vincent85,
For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click „Save all information“ and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF

Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.