Forum › Foren › spacedesk Discussions › error code: 2-5 error info: 0-5 › Antwort auf: error code: 2-5 error info: 0-5
März 2, 2022 um 2:21 am Uhr
#6653
spacedesk Lea
Administrator
Hi @matt_97,
For further analysis, please send us the diagnostic logs for this issue.
– open spacedesk Driver Console -> Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON
– try to connect your viewer app and reproduce the issue
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.