Forum › Foren › spacedesk Discussions › Connected but black screen on Android viewer › Antwort auf: Connected but black screen on Android viewer

Februar 4, 2022 um 6:40 am Uhr #6153
spacedesk Lea
Administrator

Hi @awm,
Unfortunately, DebugView.log file is still not included in the recent diagnostic folder.
Could you please try our most recent spacedesk Driver v1.0.33 on https://forum.spacedesk.net.
We have improved our diagnostic logs collection on this latest version, hopefully it will now include the DebugView.log file and other driver log files that we need to further analyze the black screen issue on your side.

Please follow the same procedure on spacedesk Driver Console -> Diagnostics:
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON
– try to connect your viewer app and reproduce the black screen issue
– switch Diagnostic Collection OFF
– click Save All Information button