Forum › Foren › spacedesk Discussions › Unable to connect › Antwort auf: Unable to connect

Februar 3, 2022 um 5:52 am Uhr #6137
spacedesk Lea
Administrator

Hi @swider1337,
For further analysis, could you please run the spacedesk Driver Console app on your primary machine, then click Diagnostics -> Save All Information button, then send us the diagnostic logs.
Just right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

Can you also please tell us your secondary machine info:
– Operating system
– spacedesk Viewer app type (Android/iOS/Windows7/Windows10/HTML5)?
– Network type (wired/wireless)?