Forum › Foren › spacedesk Discussions › Help Me – Not install › Antwort auf: Help Me – Not install

Dezember 27, 2021 um 1:47 am Uhr #5231
spacedesk Lea
Administrator

Hi @masteris,

For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click „Save all information“ and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF

Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.