Forum › Foren › spacedesk Discussions › Installation server don’t finish › Antwort auf: Installation server don’t finish
September 9, 2021 um 2:14 am Uhr
#2227
spacedesk Lea
Administrator
Hi @philippe-marlieroutlook-com,
Is this the first time you install spacedesk?
Or do you already have an older version on your machine?
For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click „Save all information“ and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF
Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.